
Glean
Work AI for the enterprise.
About Glean
Glean's site links to an "About us" page and something called the "Glean on Glean Story," but the page itself doesn't say who started the company or why. So there's no founder origin story to tell here, and we won't make one up. What the site does show is who the product was built for. The featured customers are Booking.com, Zillow, TIME and Ericsson, and nearly every button says "Get a demo." This is software for large companies whose knowledge is spread across dozens of SaaS tools, and it doesn't pretend to be anything else.
The pitch has three parts. First, Glean Enterprise Context pulls in your company's data through "more than 250 connectors" so AI answers draw on your own docs, tickets and chats instead of the open web. Second, Glean Assistant and enterprise search sit on top of that data, with features like proactive AI, content creation, data analysis and a new Team chat (the "October Drop 2026") where colleagues can add context and work on the same output together. Third, Glean Agents let you build, orchestrate and govern agents that act across systems. Around all of it is a control layer: Glean Protect for safety, plus Glean Intelligence with auto routing to the right model, a model hub, usage controls and an AI gateway to govern every AI interaction.
That last part is what sets it apart from a plain chatbot with file uploads. Glean is selling governance and spend control as much as answers, which matters if your security team blocks every new AI tool by default. The tradeoff is clear from the site: no public pricing, no visible self-serve signup, and a solutions menu covering everything from Legal to Higher Education. If you're a 20-person startup, this isn't aimed at you. If you're the IT or platform lead at a company where nobody can find the latest spec, it's worth a demo call.
Key features
250+ connectors and actions
Glean says it offers more than 250 connectors, which it uses to ground search, chat and agents in your company's own data rather than generic model knowledge.
Glean Assistant and enterprise search
The Assistant, billed as "your enterprise AI coworker," handles enterprise search, content creation, data analysis, research and proactive alerts in one interface.
Team chat and Multiplayer
The October Drop 2026 release adds Team chat, where several people can contribute context and refine the same piece of AI-assisted work together.
Glean Agents
You get an agent builder, agent orchestration for automating work across systems, agent governance controls and an agent library of reusable agents.
Glean Intelligence model routing
Auto routing sends each request to an appropriate model from a model hub, and usage controls let you cap AI usage and spend.
Glean Protect and AI gateway
Glean Protect and the AI gateway are pitched as the governance layer that lets you scale AI across a company while keeping control over every interaction.
Best for
- large enterprises with knowledge spread across many SaaS apps
- IT and platform teams that need to govern AI usage and spend
- companies wanting company-wide search plus an AI assistant in one product
- ops teams building agents that act across several internal systems
- regulated industries like banking, insurance and healthcare
Skip if
- Skip this if you want to sign up and try it today. The site only offers "Get a demo" and "Sign in," with no visible self-serve trial.
- Skip this if you're a small team on a tight budget. It's a paid product with no public price, and the pitch is aimed at companies the size of Booking.com and Ericsson.
- Skip this if your data lives in two or three tools. The core value is the 250+ connectors, which is overkill for a simple stack.
Pros & cons
Pros
- More than 250 connectors is broad coverage, so it's likely to plug into most of your existing tools.
- Usage controls and auto routing tackle AI cost directly, which most assistant tools ignore.
- Governance is a first-class feature, with Glean Protect, agent governance and an AI gateway, not an afterthought.
- Search, assistant and agents share the same company context, so you're not stitching three separate products together.
- Real enterprise references on the homepage: Booking.com, Zillow, TIME and Ericsson.
Cons
- No public pricing. The pricing page we pulled shows only product navigation, so you'll need a sales call to get a number.
- No self-serve path is visible. Every route into the product is "Get a demo" or sign in with an existing account.
- The source text is mostly navigation and product names. Details on setup time, data residency and supported models only surface after you talk to sales.
- The product surface is huge, with Assistant, Agents, Intelligence, Protect and APIs, which suggests a real rollout effort rather than a quick install.
Frequently asked questions
How much does Glean cost?
Glean is listed as a paid product, but the site doesn't publish tiers or a starting price. You'll get a quote through the "Get a demo" flow on glean.com.
How many apps can Glean connect to?
Glean says it offers more than 250 connectors and actions. Those connectors feed search, the Assistant and agents with your company's data.
How is Glean different from ChatGPT Enterprise?
ChatGPT Enterprise is a general assistant built around OpenAI's models, while Glean centers on company-wide search over 250+ connected tools and routes requests across multiple models through its model hub.
Can Glean control AI spending?
Yes. Glean Intelligence includes usage controls for AI usage and spend, plus auto routing that sends each request to an appropriate model, which Glean frames as a way to cut token costs.
Who uses Glean?
The homepage features Booking.com, Zillow, TIME and Ericsson as customer stories. Its solutions menu covers teams from Engineering and Sales to Legal, and industries from Banking to Higher Education.
How Glean compares
Glean vs Microsoft 365 Copilot
If your company runs almost entirely on Microsoft apps, Copilot is the simpler choice, but Glean makes more sense when your knowledge is scattered across many non-Microsoft tools.
Glean vs ChatGPT Enterprise
ChatGPT Enterprise is the easier sell for general writing and reasoning, while Glean wins if your main problem is finding and acting on internal company knowledge with tight governance.
Glean vs Notion AI
Notion AI is a far lighter, cheaper option for teams whose docs already live in Notion, and Glean only earns its overhead once you need search and agents across hundreds of systems.
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