Lofty

Lofty

AI CRM for real estate.

+2.0%Search trend (3 mo) · DataForSEO
39,154Monthly searches
SalesPrimary category
N/ANo reviews yet

About Lofty

Lofty is built around one idea: your CRM is where the AI does the work. It doesn't bolt a chatbot onto a contact list. It runs a set of agents inside its Smart CRM. The Sales Agent acts as a virtual ISA, "working 24/7 to capture and convert more leads into appointments." The Social Agent posts for your brand and drives lead generation on social. The Homeowner Agent works your existing database as a seller pipeline with "no manual outreach or management required." If your workflow is unusual, Custom Agents let you build one for "the repetitive jobs only you do," set it up once, and leave it running inside the CRM.

Around that agent layer sits the plumbing that feeds it. Smart Plans are automated multi-step workflows that nurture leads across email, text, calls and direct mail. A Power Dialer handles outbound volume. IDX websites, available as a customizable site, a done-for-you hyperlocal build or a WordPress plugin, turn search traffic into CRM contacts. Then there's a long list of managed ad products: Google, Facebook and Microsoft campaigns, managed ChatGPT ads, Google LSA where you pay only for verified buyer calls, Lofty Blast for one-click listing ads, and "Own Your ZIP Code" farming with Facebook ads plus postcards. Every lead lands in the same CRM, which is the whole point. For technical buyers, the most interesting piece is the Lofty MCP Server, which lets you connect your own AI agents to Lofty's data and workflows instead of being stuck with only the built-in ones.

Here's the honest take. This is a real estate product, full stop. It's listed under Marketing & SEO, but if you're not an agent, team, broker or lender, there's nothing here for you. If you are, the breadth is real, and the support setup (over 50 live training sessions a week, phone and email seven days a week, guided data migration) suggests Lofty expects to hold your hand through a fairly big system. The catch: the pricing page we pulled didn't show any tiers, and the site doesn't explain which managed ad services are bundled versus billed separately. Expect a sales conversation before you know what you'll pay.

Key features

AI agents inside the CRM

The Sales Agent, Social Agent and Homeowner Agent run inside Lofty's Smart CRM to qualify leads, post on social and turn your past clients into a seller pipeline without manual outreach.

Custom Agents

You can build your own agent for repetitive tasks specific to your business, configure it once and let it run inside the CRM.

Lofty MCP Server

The MCP Server lets you securely connect your own external AI agents to the Lofty data and workflows behind your brokerage.

Smart Plans

Smart Plans are automated multi-step nurture workflows that span email, text, calls and direct mail with AI built in.

IDX websites and SEO

Lofty offers an SEO-optimized IDX website, a done-for-you hyperlocal site and a WordPress IDX plugin, plus SEO, AEO and GEO services aimed at Google and AI answer engines like ChatGPT.

Managed multi-channel ads

Lofty runs ads across Google, Facebook, Instagram, Microsoft, ChatGPT and Google LSA, and every lead from those channels flows into one CRM.

Best for

  • real estate teams wanting CRM, website and ads under one login
  • brokerages that need custom configuration and rollout support
  • agents who want a 24/7 virtual ISA working incoming leads
  • technical brokerages wiring their own AI agents in via MCP
  • lenders looking for a free companion CRM tied to agent partners

Skip if

  • Skip it if you're not in real estate. Every product here is built for agents, brokers and lenders.
  • Skip it if you want self-serve, published pricing. The pricing page we reviewed showed no tiers.
  • Skip it if you only need a lightweight contact manager. Lofty is a large system with a lot of managed services layered on top.

Pros & cons

Pros

  • Every lead from Google, Facebook, Microsoft, ChatGPT ads and your IDX site lands in one CRM, so you're not reconciling sources.
  • The Lofty MCP Server is a rare open door in this category, letting you plug your own AI agents into your CRM data.
  • Support is unusually hands-on: over 50 live training sessions a week plus phone and email support seven days a week.
  • Onboarding includes guided data migration and a success plan, which matters when you're moving years of contacts.
  • Lenders get a free companion CRM to receive shared leads from partner agents.

Cons

  • No pricing tiers surfaced on the pricing page we reviewed, so you'll likely need a sales call to get numbers.
  • It isn't clear which managed services (ChatGPT ads, Google LSA, ZIP code farming) are included versus billed as add-ons.
  • The site is heavy on marketing copy and light on technical detail. There's no explanation of which AI models power the agents or how they make decisions.
  • It's real estate only, so the Marketing & SEO listing is misleading if you're in any other industry.

Frequently asked questions

Who is Lofty actually for?

Lofty is built for real estate agents, teams, brokers and lenders. The company says its community includes over 70,000 real estate professionals.

How much does Lofty cost?

Lofty is a paid product, but the pricing page we reviewed didn't list tiers or prices. Lenders are the exception, since they get a free companion CRM.

Can I connect my own AI tools to Lofty?

Yes. The Lofty MCP Server uses the Model Context Protocol, the same standard used by tools like Claude, to connect your own agents to Lofty's data and workflows.

Which ad channels does Lofty manage?

Lofty manages ads on Google, Facebook, Instagram and Microsoft, plus newer options like ChatGPT ads and Google LSA. It also runs direct mail postcards through its Own Your ZIP Code program.

What support do you get after signing up?

You get access to over 50 live training sessions a week, phone and email support seven days a week, and 24/7 self-serve help. Large brokerages can also get custom configuration and rollout support.

How Lofty compares

Lofty vs Follow Up Boss

Follow Up Boss is the better pick if you want a focused real estate CRM and prefer to bring your own website and ad vendors, while Lofty wins if you want everything bundled with AI agents on top.

Lofty vs BoldTrail (formerly kvCORE)

BoldTrail covers similar all-in-one CRM and IDX ground, but Lofty's MCP Server and custom agents make it the stronger choice if you want to extend the platform with your own AI tools.

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