
Make
Visual automation with AI.
About Make
If you go looking for the founder story on make.com, you won't find it. The homepage doesn't mention who built Make or why. It talks about its customers instead. The most telling line comes from Conor Power, Digital Process Improvement Manager at Stellantis &You: "We literally refer to Make as the glue of our organization." That framing is the closest thing to an origin story the site gives you. Make wants to be the layer every app and AI model plugs into, and it points to 500,000+ teams as proof that the idea stuck. It also runs its own conference, Make Waves '26, in Prague on 19 to 20 October, pitched as a way to "step into AI's glass box."
That glass box idea is the real thesis. Make's core is a visual workflow builder with 3,500+ app integrations, including Salesforce, HubSpot CRM, Slack, Notion, Airtable, Snowflake, NetSuite, OpenAI and Google Gemini. On top of that it has added AI agents where you set goals, provide tools and define limits, then watch the reasoning. There's a new prompt-based builder called Maia, and a Make MCP server that lets you build and run automations from Claude, ChatGPT or Gemini. The bet is that you shouldn't have to trust a black box: every agent and automation sits in one visual view, with Make Grid for observability across your stack, third-party resources included.
For technical founders, the appeal is that you can start on a free plan with no credit card and no time limit, then drop into JavaScript or Python when drag-and-drop isn't enough. Paid plans start at $10.59/mo. On the enterprise side, Make lists GDPR, SOC 2 Type II and SOC 3 compliance, SSO, role-based access and audit logs. The honest caveat is that the site is long on positioning and short on specifics about how its agents behave under load, and much of the governance story is routed through a sales conversation. If you want a visual, inspectable alternative to Zapier that can grow into AI agents, it's a strong candidate. Just expect to learn the details by building, not by reading.
Key features
Visual workflow builder
You can build automations by drag-and-drop, by prompting with Maia, or through MCP, and test, debug and run them all in the same visual environment.
3,500+ app integrations
Make connects out of the box to tools like Salesforce, HubSpot CRM, Slack, Google Sheets, Gmail, Notion and Snowflake, and lets you add custom integrations to anything with an API.
AI agents with visible reasoning
You set goals, hand the agent tools and define its limits, and Make shows you the reasoning behind its decisions instead of hiding it.
Make MCP server
The MCP server lets you build and run Make automations directly from Claude, ChatGPT or Gemini, connecting your AI chat to real business actions.
Observability with Make Grid
Make Grid gives you a live view of your whole automation landscape, including third-party resources your workflows touch.
Custom code and governance
You can drop into JavaScript or Python when the visual modules fall short, while role-based access, audit logs and real-time analytics keep larger teams in check.
Best for
- technical founders who want visual automations with a code escape hatch
- ops teams wiring together CRMs, spreadsheets and Slack
- teams experimenting with AI agents who need to see the reasoning
- companies that already live in Claude or ChatGPT and want MCP actions
- enterprises that need SOC 2 Type II and SSO before signing off
Skip if
- Skip it if you want a self-hosted, open-source automation tool. The site offers no self-hosting option, which is where n8n fits better.
- Skip it if you need detailed public docs on agent behavior before committing. The marketing pages describe agents at a high level only.
- Skip it if you want enterprise governance without a sales call. Enterprise features are routed through Talk to sales.
Pros & cons
Pros
- The free plan has no time limit and doesn't ask for a credit card, so you can build real workflows before paying.
- 3,500+ integrations, including newer AI models like DeepSeek AI, Perplexity AI and Google Gemini, cover most stacks you'll run into.
- The MCP server is a genuinely useful bridge: you can trigger and build automations from Claude, ChatGPT or Gemini.
- Agents show their reasoning, which makes debugging far less of a guessing game than opaque agent tools.
- Security credentials are serious: GDPR, SOC 2 Type II, SOC 3, encryption in transit and at rest, and SSO.
Cons
- The site says nothing about the team or company behind Make, so you're judging it on customer quotes and feature lists alone.
- Maia, the prompt-based builder, is labeled NEW, so expect rough edges compared to the mature drag-and-drop editor.
- Custom logic beyond the visual modules means writing JavaScript or Python, which non-developers on your team won't be able to maintain.
- Source material on how agents handle failures, limits and costs at scale is thin. Most specifics only surface once you start building.
Pricing
| Tier | Price | Includes |
|---|---|---|
| Free | $0 | No credit card required and no time limit on the free plan. |
| Paid plans | From $10.59/mo | Entry paid tier for teams moving beyond the free plan. |
| Enterprise | Talk to sales | Enterprise-ready automation with governance, security controls, SSO and audit logs. |
Frequently asked questions
Is Make free to use?
Yes. Make has a free plan with no credit card required and no time limit, and paid plans start at $10.59/mo.
How does Make compare to Zapier?
Make leans harder into a visual canvas where you see the whole workflow, plus custom JavaScript or Python and visible agent reasoning. Zapier is usually the simpler pick for quick linear automations, and Make even lists Zapier on its own comparison pages.
Can I use Make from Claude or ChatGPT?
Yes. The Make MCP server lets you build and run automations from Claude, ChatGPT or Gemini, so your AI chat can trigger real actions in your connected apps.
How many apps does Make integrate with?
Make advertises 3,500+ app integrations, including Salesforce, HubSpot CRM, Slack, NetSuite, Workday and Snowflake. You can also add custom integrations to any service with an API.
Is Make secure enough for enterprise use?
Make lists GDPR, SOC 2 Type II and SOC 3 compliance, along with SSO, encryption in transit and at rest, role-based access and audit logs. Stellantis &You is one of the enterprise customers it highlights.
How Make compares
Make vs Zapier
Zapier is faster for simple trigger-action automations, but Make gives you a more inspectable visual canvas and code steps when workflows get complex.
Make vs n8n
n8n suits developers who want open-source and self-hosting, while Make wins if you'd rather have a managed platform with 3,500+ integrations and enterprise compliance.
Make vs Workato
Workato targets large enterprise integration teams, whereas Make lets you start free and scale up to enterprise governance without a big upfront commitment.
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