Otter.ai

About Otter.ai

Otter.ai is an AI-powered transcription and note-taking service that automatically records audio, generates real-time transcripts, and produces summaries of meetings and conversations. It works across major video conferencing platforms including Zoom, Google Meet, and Microsoft Teams, where it joins calls as a participant to capture everything spoken. During live sessions, it displays captions in real time and identifies individual speakers, labeling each contribution separately in the transcript. After a meeting ends, Otter generates a condensed summary and extracts action items, giving participants a structured record without manual note-taking. The primary use cases center on business meetings, team standups, interviews, and lectures. Professionals who attend back-to-back calls use it to maintain accurate records without diverting attention from the conversation itself. Journalists and researchers use it to transcribe interviews quickly, while students apply it to recorded lectures and study sessions. The action item extraction feature is particularly useful for project managers who need to track follow-ups across multiple meetings without combing through full transcripts. Otter also supports a shared workspace model, allowing teams to access, search, and annotate transcripts collaboratively. Otter.ai operates on a freemium pricing model. The free tier provides a limited number of transcription minutes per month and covers basic functionality, making it accessible for light or occasional users. Paid plans, marketed toward individuals and businesses, unlock higher monthly minute allowances, longer individual recording limits, advanced summary features, and priority support. A business tier adds administrative controls, broader team collaboration tools, and deeper integrations. Pricing is structured per user on a monthly or annual basis, with annual billing offering a reduced rate. The tool is available through a web browser and dedicated mobile apps for iOS and Android, making it usable whether meetings happen at a desk or on the go.

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